Frequently Asked Questions
Member FAQ - Advertiser FAQ

Member FAQ

What is BUXMATRIX ?
BUXMATRIX is a new innovative, international advertising company and is FREE to join. With our service we allow advertisers to reach thousands of potential customers by displaying their ad on our, "View Ads" page.

How do I earn money by clicking?
You view websites for 30 seconds via the "View Ads" page. Once the few seconds is up, you'll either get a 'V' sign or a red 'X'. The 'V' sign means you've earned money for the visit and the 'X' means you have not earned money for the visit. You'll get red X's when you have more than one website from the "Surf Ads" page open. When this happens, you get no credit.

How many membership type there are?

There are 3 account type:
- Free entry
- Free Plus
- Pro
if you upgrade on the Matrix side you become Gold, you can be:
- Gold Pro
- Gold Free Plus
where "Gold" means upgraded in the Matrix section and the other part is your status on the Bux section.

I am a Free Entry member, how become Free Plus member?

You should have 1000 personal clicks and $6 in the main balance to upgrade to Free Plus.

If you match the conditions, you can click on the link on the members page to upgrade your membership to Free Plus, $6 will be deducted from your Main Balance; by becoming a Free Plus member you will be allowed to cashout and you will have more Ads to click on surf page.

When will I get paid?

We have kept separate the "BUX" earnings and the "MATRIX" earnings.

REQUIREMENTS:

Are entitled to cashout the upgraded members (Gold Pro and Gold Free Plus) and the Free Plus member only. Free Entry members must become Free Plus in order to cashout.


- On the Bux side
You will find all your Direct earning including advertisers referral commissions, direct members free referrals commissions, direct members upgrade commissions and, of course, your Bux earnings.
*You may request to cash-out these earnings when your account will reach $4.00 the first time, $7.00 the second, $10.00 the third; then You will always need minimum $10.00 thereafter.
* Changed on 2011-06-07.

Terms of payment - We pay the commissions with the "As Soon As Possible"* formula.
*Changed on 2013-06-01

On the Matrix side You will find all your Forced Matrix commissions. Forced Matrix commissions are paid once a week, automatically, when Your forced Matrix commission account will reach $5.00. Payments will be processed and issued as per order of request; You can only request one payment at the time.
All payments are issued via AlertPay only.

How do I upgrade to Gold?
Click the Upgrade link inside your member's area.

What is the difference between Gold and Upgraded?
The first time that You upgrade your account You will get a Lifetime Matrix position and the Lifetime Gold status. Your Gold status is valid for life and will give You some priviledges on free members.However, in order to stay Upgraded as Bux member, You will have to renew your membership.




What if my Upgrade expire?
If you do not have any active Upgrades, your account reverts to Gold status with all its inherent limitations.

Can I use my earnings to upgrade to Gold?
No.

What are the payment processors you are using?
We accept AlertPay only.

Are there any withdraw fees?
No.

Why can't I change my account details and AlertPay email?
For security reasons you are not able to change your email address, name and payment account number/ID within your members area , Email address and name can only be changed via submitting a ticket via the support link on the homepage.

Can other people in my household join?
As long as they each have their own computer, payment account and e-mail address. As far as cheating goes, our software detects users who create fictitious accounts and use the same computer so if someone else in your household wants to join and will legitimately use their account; you shouldn't be flagged for abuse.

Can I have more than one account?
No. There is no need to maintain more than one account. If you've lost your login information, you can request to have it sent to your e-mail address. If you are caught with more then one account open (we have a very strict auditing process before payments are sent) your account(s) will be terminated, your ip address(es) will be banned and you will not receive any earnings.

My network, school or ISP all use the same or randomly used IP addresses, can I join?
No, generally not. Please contact support if you fall in this case.

How much money can I make?
There is no limit in the amount of websites you visit or referrals that you obtain. Your earning possibilities are virtually endless.

How do I refer others?
Use your unique referral code found within the user area "My Stats".

How much money can I make by referring others?
There is no limit in the amount of websites that your referrals visit or upgrade commissions that you may obtain. Your earning possibilities are virtually endless.



I can't see any ads!
If you see no ad links on the "Surf Ads" page but you DO see stats on the right hand side then you need to disable all antivirus and antispyware/adware programs. If this doesn't work, try cleaning your cache, temp files, cookies, etc. If you're still having problems after all of that, try changing or updating your browser.

My stats aren't updating!
This is either because your browser is saving the page in it's cache or you're not waiting for the dollar sign to appear after the timer is complete. Try cleaning your cache, temp files, cookies, etc. If you're still having problems after all of that, try changing or updating your browser.

I keep getting "Invalid verification code entered." when I try to register or login!
First, make sure you are correctly typing in the verification code. If you are typing in the correct code and still having problems then it's something to do with your browser caching the previously used session image. Try cleaning your cache, temp files, cookies, etc. If you're still having problems after all of that, try changing or updating your browser.

How often are the statistics updated?
Stats are updated immediately.

How can I cancel my account?
Inactive accounts are automatically cancelled after some time.

Why I have to click twice to see the "V"?
Check your antivirus, antispyware/adware programs, your browser settings for cookies and java script acceptance. If this doesn't work, try cleaning your cache or reboot your computer.



Advertiser FAQ

How does the advertising work?
When you order an advertising package, we first approve the site and then insert it on the "Surf Ads" page. All new ad entries appear at the top of the list. We only charge you for unique visits that our members generate. All outside visits are free. For instance, you may order 1,000 visits but you may receive 1,300 or more visits because of non-members checking out the "View Ads" page. You're essentially getting more for your money.

Are my visits guaranteed?
Yes. We guarantee that you will receive at least the amount of traffic that you ordered.

Is each visit unique from the last?
Each visit is unique on a scale of 24 hours. Meaning, you will only be charged for the same visitor once per 24 hours. On the "View Ads" page, the "Member Visits" counts the unique visits from members and the "Outside Visits" counts each page hit from non-members.

Are there any restrictions?
Your ad cannot promote adult content or illegal activity. We also do not accept sites that use frame breakers.

Why did my ad end so quickly?
Smaller purchases usually expire within 5-10 minutes. Sometimes even sooner. BUXMATRIX generally has 300-500 users online at a time.